Terms of Service

You must be at least 18 years old and able to enter into a binding contract to create an account. An archive can be about a child, an adult family member, yourself or a pet; it is used by the adults who create it and the family members they invite, and children do not hold accounts. When you add information about a child, you confirm that you are their parent or legal guardian, or that you have their guardian's permission. When you add information about another adult, you confirm that you have their permission.

• Keep your password confidential and tell us immediately if you suspect unauthorised use of your account.
• You are responsible for everything that happens under your account, including the memories you add and the people you invite.
• One person per account. You may not transfer your account to someone else.
• You can delete your account at any time from the app's settings.

Everything you add to an archive — photos, videos, voice recordings, text, milestones and future messages ("Content") — remains yours. We do not claim ownership of it and we do not use it for advertising or to train machine-learning models.

So that we can operate the Service, you grant us a limited, worldwide, royalty-free licence to store, process, back up, resize, transcode and display your Content to you and to the family members you have invited, for as long as the Content is on the Service. This licence ends when you delete the Content or your account, subject to the 30-day restore window and any backups that are removed in the normal course of operations.

You confirm that you have the right to upload your Content, including the consent of the people who appear in it where required, and that it does not infringe anyone's rights.

• The person who creates an archive is its owner and decides who to invite and with which role (parent or guardian, contributor, viewer).
• Members see the Content of the archives they belong to according to their role. An owner can change a member's role or remove them at any time.
• Invitations are personal. Do not forward an invitation link to someone it was not meant for.
• Family members are responsible for their own conduct. Please only invite people you trust with your family's memories.

You agree not to:

• upload Content that is unlawful, that infringes intellectual-property or privacy rights, or that depicts or promotes abuse of a child or cruelty to animals;
• use the Service to harass, threaten or harm anyone;
• attempt to access other users' archives, probe or disrupt the Service, or circumvent its security or plan limits;
• reverse-engineer the apps, scrape the Service or use it to build a competing product;
• use the Service for any purpose other than keeping and sharing family memories.

Family members can report a memory from the app. We may remove Content or suspend accounts that breach these Terms, and we may report unlawful Content to the authorities.

• The Free plan has limits on storage, the number of archive profiles and contributors, and on some memory types. Storya Plus and Storya Family raise those limits; the current limits and prices are shown in the app.
• Paid plans are sold as auto-renewing subscriptions through the Apple App Store or Google Play, billed to your store account at the price shown at purchase. The subscription renews automatically unless you cancel it at least 24 hours before the end of the current period.
• You manage and cancel subscriptions in your App Store or Google Play account settings, not in Storya. Cancellation takes effect at the end of the paid period.
• Refunds are handled by Apple or Google under their own policies. Contact the store for a refund request.
• If your subscription ends or a payment fails, your archive is kept, but features above the Free plan's limits become read-only until you upgrade again or reduce usage.
• Prices may change; we will inform you before a change applies to an existing subscription, as the stores require.

We work hard to keep Storya available and to protect your Content, but we cannot promise uninterrupted service. Storya is a place to keep memories, not your only copy of them: keep your own backups of important files. You can export your entire archive from the app at any time.

We may change or discontinue features, and we may discontinue the Service with reasonable notice, giving you time to export your archive.

The Storya name, logo, apps, website and design are owned by Storya and protected by intellectual-property laws. These Terms do not give you any right to use them except as needed to use the Service.

You can stop using Storya and delete your account at any time. We may suspend or terminate your account if you materially breach these Terms, if required by law, or if the account has been inactive for a very long time (we will warn you first). When an account is deleted, its data is removed as described in the Privacy Policy.

The Service is provided "as is". To the extent permitted by law, we exclude all warranties, and we are not liable for indirect or consequential losses, or for loss of data, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us for the Service in the twelve months before the claim. Nothing in these Terms limits liability that cannot be limited by law, including your statutory rights as a consumer.

We may update these Terms. The date at the top shows the latest revision. For material changes we will notify you in the app or by email before they take effect; continuing to use the Service after that date means you accept the new Terms.

These Terms are governed by the laws of the country in which Storya is established, without affecting the mandatory consumer-protection rules of the country where you live. Disputes will be brought before the competent courts there.

Questions about these Terms? Email us at support@storya.life.